Area Rug Specialist

Immersion Cleaning

“A Higher Standard of Clean”

1. A pre-inspection is performed both in your home and in our facility to determine your rugs pre-existing conditions, it’s fiber make-up, potential color migration risk, general cleaning concerns, and appropriate cleaning methods.
2. A thorough dusting is performed using compressed air and mechanical harmonic vibration machines which remove up to 95% of the of dry soil and particulates which simply cannot be removed by regular vacuuming.
3. Next a Color Stabilizing and a Souring agent is applied to ensure safe cleaning without the risk of color migration. After this application, your rug will enter into the wash phase where it will receive a thorough immersion.
4. After a technician has thoroughly washed the rug to ensure all soiled areas have been meticulously cared for, he then runs your rug through two consecutive back-to-back rinse phases to ensure all cleaning agents have been removed.
5. Next, the excess water is removed from your rug with a machine called a centrifuge. Your rug will then go to either a drying tower or a drying grid depending on its size and weight. The pile is then reset for a proper appearance when dry.
6. Post cleaning spot treatment for difficult areas that require additional attention. After your rug has been completely spot treated, inch-by-inch, we will then clean/brighten fringe (when applicable.) We do not use bleach.
7. A facility manager will next perform a meticulous, inch-by-inch, post-cleaning inspection of your rug. If the manager feels that any area can be cleaned further, your rug will be sent back to beginning of step 1 to begin the full process once more.
8. After the facility manager has approved your rug, a product called encapsulation is then applied. This product is plant-based and forms a microscopic crystal barrier around each fiber to add extended soil repellant and fiber protection.