Spencer, the owner, gave a short, one hour window for the estimated arrival, which made it easier for me to prepare. He and one other person that arrived with him. Spencer carefully explained the processes they use to clean rugs and remove stain, with an emphasis on using “green” and “eco-friendly” cleaners. This is very important to me having three children and two dogs. The team was very friendly, conversational. They were able to remove all spots except for one, which he indicated could be removed using a process not covered under the visit, but it’s under a chair mat so I was OK with leaving it. Price is extremely reasonable, it covered four rooms, a short hallway, and a flight of stairs. They were in and out in about an hour and fifteen minutes. I will definitely go back to them again.
-Janet & Victor A.
I purchased a storefront offer on Angie’s List for cleaning our rugs. They did an excellent job! I was so impressed that I asked them for a price to clean 2 couches and 6 dining chairs and additional rugs which had to be cared for in their in-house facility. I hugely appreciate that they do not farm their work out like most companies in Dallas. I even had to ask them to do the additional work as they only encouraged additional services and did not try to sell me buying anything, so no up selling! When I saw the results on the carpet I decided on the deep cleaning, which turned out great. Their equipment is state-of-the-art, and works wonders. The couches look new and feel new. So I’m very happy I bought the offer! I would highly recommend them for your carpet, furniture and rug cleaning.
I got back 4 rugs that looked brand new. Really super service. Arrived when they said they would and delivered on time as well. The work was superb. All 4 rugs look like new. And even softer to the touch than they were originally. I already plan to have them clean the new carpet I put in this Spring next fall so I keep my warranty in good standing. I feel I am in good hands and was impressed with the results I got. Definitely plan to make them my go to company for further carpet and area rug cleaning.
“I purchased an Angie’s List Storefront for this company. Whatever the top rating is I’d give it to him. This guy is good. I’m talking time and I’m talking he worked his tail off on my rugs. He will be the one I use in the future. So far I’ve used him twice. The first time by Angie’s List, but I called him the second time because I felt like knew him personally. I’ll be calling him again and again and again. He’s great. I did a pet treatment on both occasions. I was very pleased”
– Ellen R.
First of all they were on time and reasonably priced: two of the most rare things in this industry. They were extremely knowledgeable and helpful with recommendations. I will use them again in the future.
I was informed in advance of arrival. Team arrived on time and did a good job of cleaning carpet. I could tell they tried very hard to remove old and previously cleaned stains. They were very neat and courteous and cleaned the entrance area before leaving.
This whole experience went very well! All spots gone, thorough, and very professional (they called to confirm, called with ETA when they were heading my way, and sent me a follow-up email).
Great experience with Rugs by Suggs. Spencer was professional and on time. The carpet and area rug that he cleaned look fresh and new again, and the cost was extremely reasonable. Spencer did the deep cleaning on our carpets, but suggested that the next time we would probably only need the regular cleaning. I appreciated that he did not try to upsale us at all. With two small dogs in the house, we will definitely be calling Spencer again.